Setting for Email Approval

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Kamlesh

Posted Monday, January 02, 2012

Junior Member

Group: Forum Members
Last Login: Thursday, February 02, 2012
Posts: 6, Visits: 13

Hi,

The Approver has sent reply to system using following syntax:

Action: [Approve]

But, this change is not getting reflected in the workflow. Please advice if we need to make any settings in the Skelta Configuration to enable approvals via Email Replies.

Thanks,
Kamlesh

Post #2381

sumanc

Posted Monday, January 02, 2012

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Group: Forum Members
Last Login: Wednesday, February 08, 2012
Posts: 17, Visits: 42

Hi,

In order to respond to the assigned activities through mail channel, make sure that you have created new POP3 user with the email account that was configured for From Email property of the Repository and configured the same under mail server setting of Skelta Farm Config wizard.

Refer the below URL's for more information on Skelta Communication service Settings and debugging the same.

http://sun.skelta.com/AdminGuide/index.html?SkeltaCommunicationServiceSettings

http://sun.skelta.com/AdminGuide/index.html?SMTPTestFails

Thanks,

csn

Post #2382

Kamlesh

Posted Tuesday, January 03, 2012

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Group: Forum Members
Last Login: Thursday, February 02, 2012
Posts: 6, Visits: 13

Hi Suman,

Thanks for your response. We are using Gmail as the mail account, which needs SSL. How can I specify the SSL configuration in Skelta?

Please note that we don't have access to the User Interface as shared in SUN documentation links that you shared. Instead we are providing these settings in the following file:

C:\Program Files\Skelta\BPM.NET 2006\CommunicationConfig.xml

Thanks,
Kamlesh

Post #2383

Kamlesh

Posted Friday, January 27, 2012

Junior Member

Group: Forum Members
Last Login: Thursday, February 02, 2012
Posts: 6, Visits: 13

Hi Suman,

Can you please provide update on my query.

Thanks,
Kamlesh

Post #2407

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